Course curriculum

  • 2

    Intelligent Survey Deployment & Initial Setup

    • Licensing Solution

    • Updating the Customer Engagement Intelligent Survey Solution

    • Intelligent Survey Flows (Last update 24/01/24)

    • Manual Survey Publish Flow

    • Create Relationships off Conduct Survey

    • Intelligent Survey & Azure Web App

    • Intelligent Survey & Azure Web App version 4.16.4.16

    • Intelligent Survey & Azure Web App Version- 4.16.4.19

    • Intelligent Survey & Azure Web App version 4.17.0.3

    • Intelligent Survey & Azure Web App Version 4.18.0.2

    • Intelligent Survey & Azure Web App Version 4.18.0.2- Application user enabled

    • Portal deployment files

    • Intelligent Survey & Portals

    • Intelligent Survey - 4.14.3.3

    • Intelligent Survey - 4.15.1.5

    • Intelligent Survey - 4.15.4.2

    • Intelligent Survey - 4.16.4.2

    • Intelligent Survey - 4.16.4.16

    • Intelligent Survey 4.16.4.19

    • Intelligent Survey 4.17.0.3

    • Intelligent Survey 4.18.0.2

    • Intelligent Survey 4.19.0.1

    • Intelligent Survey 4.20.1.1

    • Intelligent Survey 4_20_3_16

  • 3

    Intelligent Survey Architecture/Components

    • Entity Relationship Diagram

  • 4

    Creating Survey Templates

    • Creating Survey Templates

      FREE PREVIEW
    • Changing between Information View and Survey Designer View

    • Survey Templates Described

    • Creating Survey Tabs

    • Creating Survey Sections

    • Master Sections

    • Mandatory questions validation

    • Enhanced survey navigation

    • Enhanced survey navigation version 4.17

  • 5

    Creating Survey Questions

    • Creating Survey Questions

    • Relationship between questions

    • Calculated Question Type

    • Calculated Question & Functions

    • Capture Score Question Type

    • CheckBox Question Type

    • Currency Question Type

    • Date/Time Question Type

    • Date Only & Time Only Question Type

    • Decimal Question Type

    • Display Image Question Type

    • Graphical List Question Type

    • Grid Question Type

    • Label Question Type

    • Grid Question Overview

      FREE PREVIEW
    • Image Capture Question Type

    • Integer Question Type

    • List Question Type

    • Lookup Question Type

    • Filtered Lookups

    • Multi CheckBox Question Type

    • Multi Line Text Question Type

    • Show Subgrid (Run Child Survey) Question Type

    • Single Check Box Question Type

    • Signature Question Type

    • Text Question Type

    • True/False Question Type

    • Search Field Configuration

    • Linking questions and displaying relating data

    • Summary Question

    • Document Upload

    • Image Annotation

  • 6

    Creating Survey Answers

    • Survey Answer Overview

    • Answer Master Functionality

    • Loading Answers From Target Entity

    • Default answer values

    • Answer Categories

    • Answer filtering

  • 7

    Creating Survey Actions

    • Creating Survey Actions

    • Creating actions based on questions.

    • Apply Custom Filter Action

    • Clear & Hide Question Action

    • Clear & Hide Section Action

    • Custom Script Action

    • Go to Question X Action

    • Hide Question Y Action

    • Hide Section Action

    • Hide Tab Y Action

    • Make Not Required Question X Action

    • Make Required Question X Action

    • Make Section Required Action

    • Make Section Not Required Action

    • Perform Alert for Questions Action

    • Set Answer Colour Action

    • Show Question X Action

    • Show Section Action

    • Show Tab Y Action

    • Stop Survey Action

    • Actions added to Decimal & Integer Question Types

    • Create Child Survey Action

    • Limiting number of child surveys

    • Clear Child Survey Action

    • Make question read only action

    • Make question editable

  • 8

    Scoring Functionality

    • Using the Scoring Functionality

    • Using Score Value to Trigger Actions

    • Survey completion percentage

    • Enhanced survey completion percentage

  • 9

    Survey Report - HTML5 report

    • Survey Response Report

    • Creating a Survey Report Template - HTML5 report

    • Header, Footer and Cover HTML

    • Include Cover Sheet Detail on Survey Response Report

    • Other Reporting Settings & Controls - Survey Tab

    • Other Reporting Settings & Controls - Survey Section Tab

    • HTML reporting- technical components

    • Add HTML report to Conducted Survey Related Entities

    • Show Multi-Checkbox answers are the same as the Survey in the report PDF

    • Generating blank PDF reports

  • 10

    Survey Settings

    • Survey Setting Overview

    • Using the 'Enable Auto Save' Type in Survey Settings

    • Using the 'Response Email' Type in Survey Settings (Version 3.14.6 or earlier)

    • Using the 'Enable Auto Send' Type in Survey Settings (Version 4.5.6 onwards)

    • Mandatory Question Highlight Colour

    • Place holder text settings

    • Grid Question Configuration settings

    • Spell check

    • Image capture setting

    • Document upload configuration

    • Child Survey Chaining

    • Date and Time settings

  • 11

    Automatic Survey Allocations

    • Survey Allocation

    • Setup Steps

  • 12

    Versioning Survey Templates

  • 13

    Auditing Survey Templates

    • Overview

    • Viewing Audit history

    • Auditing Q&A

  • 14

    Custom/Report entity per Survey Template

    • Overview

    • Multi Checkbox question

    • Generating custom (report) entity

    • Custom/Report Entity field mappings

    • Security

    • Step 1: Create Word Template

    • Step 2: Applying Word Template to Survey Templates and when it is executed.

    • Step 3: Microsoft Flow for converting documents to PDF

    • Step 4: Run survey and produce PDF report

    • Survey Templates with Grids & Child Survey

    • Key Items to Note

  • 15

    Other Survey Settings

    • Previewing a Survey

    • Publishing a Survey

    • Cloning a Survey

    • Cloning a Survey using Flow

  • 16

    Tips/ Q&A

    • When should I create Tabs

    • Currency Decimal or Integer

  • 17

    Survey Deployer

    • Intelligent Survey Migration Tool

    • Steps to Deploy

    • Survey Migration Tool Download Files

    • Tips and Tricks

    • Custom Fields and Multiple Templates

  • 18

    Intelligent Survey Languages

    • Overview

    • Setting up Alternative Intelligent Survey Language

    • Survey components and subcomponents

    • Dynamics Validation Messages

  • 19

    Intelligent Survey in Dynamics Portal

    • Overview

    • Prerequisites

    • Changes to Web Template entity

    • Intelligent Survey Portal Flows Solution